FAQ's

What currency are the prices do I see in the site?

All prices are in USD.

I am not in love with my order, can it be returned? What if there is an issue?

We want you to be completely satisfied with your purchase, so we offer free returns and exchanges within 30 days of purchase. The item must be in its original condition with all tags attached. Simply contact our customer service team for assistance with your return or exchange.

Can I cancel my order?

You are able to cancel your order with no penalty! You must cancel your order before it ships. If the item is already sent please use our easy return system to get a full refund.

How long does shipping take?

Shipping times vary as we do ship worldwide from different fulfillment centers based on your location. The average shipping time is 3-5 business days.

I have a question that wasn't answered, can you please help?

Absolutely! We are here to help you make your home beautiful! Please send us an email to info@shbamovement.com and we will be happy to assist you in any way we can.
We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly, thanks.